A few quick answers.

How to book

Four short steps: “Where are we headed?”, “Pick your ride”, “Who’s driving?”, “Almost there”. There’s no account to make first; your phone number is enough. Type your pickup and drop-off, or drag the pin on the map if it lands a street off, and we’ll ask what’s really there and show it back to confirm first.

Where you see “Your fare” with a real number, that’s a flat rate, agreed before you ride. No meter, no surprise at the end. Off our usual routes it says “Flat rate, agreed before you ride” instead of a number until we’ve worked one out with you.

How tracking works

After you book we text a link to your own tracker page. No app, no login. It moves through four stages as your ride comes together: Confirmed → Driver assigned → On the way → Arriving. Forward it to whoever needs it, the person collecting someone or the one waiting on them. It works for anyone holding it, not just you.

Verified your number before? Sign in from the tracker page or your rides list to rate the ride once it’s done, or tell us if something wasn’t right.

Payment methods

Whatever you pick at booking, it’s what we expect at pickup:

• Card
• Cash
• Tap to pay in the car
• Venmo

We never process a card or hold a payment on file. Every method above happens directly with you.

Reaching the office

Call or text (919)824-2406, every day, 6:00am – 11:00 pm. That’s the same number every “Call” button on this site dials, so there’s no separate line to remember.